‘We've appointed a service provider to solve the more difficult historic cases to make sure that as many people as possible have their deeds. We have a database of about 16 000 deeds that are owed and I have challenged the City teams to find the respective beneficiaries. Together with our title deed agents, we are visiting beneficiaries at their homes to check and update their details. These important documents prove ownership and are important for financial transactions and estate planning. A title deed is so much more than a piece of paper and we want to get them to as many beneficiaries as possible.

‘We are visiting areas across the metro as we find historic beneficiaries of City units who have not received title deeds. We are also calling on residents to contact us so we can deliver deeds directly to their door! We encourage residents to join us on this exciting journey as we continue to Build Cape Town Together,’ said Councillor Pophaim.

Title deed agents 

Our easily-identifiable title deed agents will be visiting you to verify ownership details. Once verified, you’ll need these documents: 

• Owner ID, and spouse ID, if applicable.

• Marriage certificate, if applicable. 

• In the event of a death of a recipient, please provide a Letter of Authority, and a Death Certificate or a Will.

If you missed the team, bring along the required documents and visit us at the Cape Town Civic Centre, 2nd Floor Human Settlements Kiosk.

For more information or if you want to verify that the agents are legitimate, contact 021 444 0333 or email title.deeds@capetown.gov.za or visit your local housing office.

Subject: Erf number and Area

Body of the email:

•          Name and Surname: (The name in which the title deed is registered)

•          ID number 

•          Address